A freezer that quits doesn't wait for a good time. Ice cream goes soft, the brisket sweats, and you're standing there with the door open wondering how long it's been warm. Most failures trace back to a handful of parts: a frosted-over evaporator coil, a dead defrost heater, a tired condenser fan, a start relay that won't kick the compressor on, or a door gasket that stopped sealing years ago. When we come out, we read the temps, pull the back panel, check the defrost cycle, and test the sealed system before we touch a single part. Then we tell you plainly what failed and what fixing it involves. Call us and we'll get you on the schedule.
Taking calls until 5:00 PM CT

Worth a look before you call — sometimes it saves you the visit.
A full freezer holds temperature about two days if you keep the door shut. A half-full one gets you around a day. Keep it closed, move what you can to a cooler with ice, and toss anything above 40 degrees for long.
Frost-free models run a heater on a cycle to melt evaporator ice. When the heater, thermostat, or timer fails, ice piles up and blocks airflow. Bad door seals cause it too, by letting humid Texas air sneak in all day.
Depends on what failed. Fan motors, gaskets, defrost parts, and control boards are usually sensible fixes. A dead compressor in a unit past fifteen years is a harder call. We'll tell you what we find and let you decide.
Yes — chest freezers, upright garage units, and the freezer side of side-by-sides and French door refrigerators. We service all major brands as an independent shop. Have the model number handy when you call us.
It does if there's an ice maker. Scale from West Texas water clogs fill valves and lines, so ice comes out small, hollow, or not at all. We clean or replace the affected parts during the visit.
Heat is the reason. Many freezers aren't rated for garage temperatures, and when it's 105 outside the condenser can't shed heat. Clean coils help. Some units need a garage kit or a cooler spot to keep up.
Call us or fill out the form. Describe what you hear, smell, or see. Noise, leak, error code, burning odor. Give us the brand and rough age if you know them.
A technician arrives with common parts on the truck. We test the machine instead of guessing. Then we explain what failed, in plain words, and what the repair takes before anything gets opened up.
Nothing gets replaced without your go-ahead. Most repairs finish the same visit. If a part must be ordered, we tell you straight and set a return time that works for your day.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the symptoms and we'll book the visit — takes about a minute.
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